TD SYNNEX has launched the Dell EMC Online Solutions Configurator (OSC) on its industry-leading e-commerce platform InTouch.
- Over 1000 validated Dell EMC solutions available for inclusion.
- Process covered from configuration to quote.
The tool enables resellers to configure complex enterprise solutions, provide end-customer detail, and request a quote for their solution with a streamlined self-service workflow covering the process from configuration to quote.
The system integrates with Dell EMC’s ‘Build to Order’ manufacturing processes. TD SYNNEX receives requests directly from the OSC tool and generates a quote which is delivered to the customer through the InTouch platform. Customers can request validated enterprise solutions with over 1,000 Dell EMC products across servers, networking, storage, switches, rack infrastructure, end-user computing, software and peripherals.
Jason Boxall, vice president, Vendors and Alliances, Advanced Solutions, Europe at TD SYNNEX, said: ‘We are delighted that Dell EMC has placed its trust in TD SYNNEX’s InTouch platform to host its OSC tool. The integration of OSC in InTouch will enable TD SYNNEX customers to quickly configure and build solutions and instantly request pricing thereby increasing efficiency and reducing time to market. Additionally, up-selling, attaching options and validating choices are instinctive elements of this tool that will benefit our customers. This is just the beginning, and we will continue to look for ways to drive seamless customer experiences through interactive tools and connectedness.’
Ralf Jordan, vice president, EMEA Distribution at Dell EMC, said: ‘TD SYNNEX is the first distributor in Europe to provide its partners with direct access to Dell EMC’s Online Solutions Configurator via its InTouch platform. This provides partners with a unique opportunity to create bespoke builds and request automated quotes from their sales and presales teams, directly enabling accurate, speed-efficient cost indications.’
