As of 1 October 2025, Microsoft’s new CSP requirements are live. If you’re a UK Direct CSP partner who doesn’t qualify, you may already be losing access to pricing, incentives, and customer trust
What Has Changed?
| Direct CSP Requirements | Before October 2025 | After October 2025 |
|---|---|---|
| Annual Microsoft Cloud Revenue | No minimum | Minimum £1 million |
| Support Contract | Not required | Advanced Support for Partners (£12K–£20K/year) |
| Partner Designation | CSP enrolment only | Must be a Solutions Partner |
| Security Compliance | Basic security practices | Full compliance incl. MFA and Partner Centre score >80 |
Many UK partners are unlikely to meet these requirements. Microsoft has confirmed that those who do not qualify will be removed from the Direct programme. In some cases, customers may be advised to find a new reseller.
What You Could Lose?
Access to Direct pricing and incentives
Operational autonomy and credibility
Your customer relationships
This is not just a policy update. It is a turning point for your business.
TD SYNNEX is here to help you respond quickly and confidently. As Microsoft’s largest global distributor, we have already supported many UK partners in transitioning from Direct to Indirect CSP. We understand the urgency and are ready to act.
Why Work With TD SYNNEX?
Keep your customers and stay in control
You continue to own your customer relationships, set your pricing, and deliver your services. We take care of the complexity behind the scenes.
Reduce costs and save time
You no longer need to pay for expensive support contracts or manage billing manually. Our StreamOne Cloud platform automates provisioning and invoicing. Our UK-based support team is available 24/7 at no additional cost.
Grow with expert guidance
You will have access to more than fifty Microsoft specialists, including solution architects and technical consultants. We will help you build new services, train your team, and go to market with confidence.
Maximise incentives and unlock new opportunities
You will continue to receive Microsoft incentives. We will also help you access welcome credits, joint marketing funds, and co-branded campaigns. Our goal is to help you grow your business and increase profitability.
Why Act Now?
The new Microsoft rules are already in place. If you have not yet transitioned, your business may be exposed to serious risks.
Acting now allows you to protect your customers, simplify your operations, expand your service portfolio, and improve your margins.
Let’s Talk
We are ready to help you make the move. Our onboarding process is fast, smooth, and fully supported.
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