From mid-September, Autodesk will be operating a new simplified quotation and ordering process, with customers able to manage their own transactions, the basis for their new model is to create a simplified process from the point a customer requests a quote to when an order is fulfilled.
The new buying model will allow partners to focus on delivering their own value-added services.
In order to make this transition as smooth as possible Datech has initiated a new process in which resellers will be able to configure their Autodesk quotes on behalf of their end user, thus retaining their value-add relationship.
Datech strongly encourages all resellers to review their current open renewals, ensuring they are processed before the September 16th changes come into effect and expect a final order cut-off date to be around a week prior to the implementation of Autodesk’s new buying experience.
From the 16th of September Autodesk’s new buying experience will follow the three-step process outlined below.
- The reseller creates and configures the quote for the end customer using the TD SYNNEX Intouch platform.
- Autodesk quote the end customer directly, completes the order and collects payment.
- Once the order has completed, you, the reseller, are entitled to receive a commission from Autodesk for the closed deal – facilitated by TD SYNNEX.
Our new process will allow resellers to continue to manage quote and track their commission statements facilitating effective business management and reseller channel growth.
To help you prepare customers for the upcoming changes, make yourself familiar with the new Autodesk process outlined in this article and look out for additional email communications from Datech regarding this change.
If you’d like further information, please click the link below to contact the TD SYNNEX Datech team.
