Unveiling the Power of Lenovo Premier Support
In today's fast-paced business environment, uptime and efficiency are crucial factors that can make or break a company's success. Recognising this, Lenovo, a global technology leader, offers a comprehensive suite of services designed to meet the diverse needs of businesses worldwide. Among these, Lenovo's Premier Support stands out as a key offering that empowers businesses to maximise their productivity.
Lenovo's Premier Support: Unparalleled Service Excellence
Lenovo's Premier Support is a premium level of customer service that goes above and beyond traditional technical support. It offers businesses a direct line to highly skilled technicians, ensuring swift issue resolution and minimal downtime. With a single point of contact for all support needs, businesses can streamline their operations and focus on what matters most – driving growth and innovation.
Extending its superior support, Lenovo bridges gaps beyond servers, venturing into Motorola phones and Data Centre management. For Motorola devices, Premier Support mirrors the same commitment to excellence, ensuring swift issue resolution, software optimisation, and comprehensive assistance to keep your mobile fleet running seamlessly.
Lenovo's Premier Essential Foundation for Servers transforms the support landscape. It offers proactive monitoring, predictive analysis, and specialised technical expertise, enhancing the efficiency and reliability of your customers data centre operations.
Give Your Customers VIP Support
|
Premier support for Devices |
Premier support for Phones |
Premier support for Data Centres |
|---|---|---|
Premier Support
|
Premier Support
|
Premier Foundation
|
Premier Support Plus
|
Premier Essential
|
|
Premier Advanced
|
A Commitment to Sustainability: Lenovo's CO2 Offset Service
Lenovo's CO2 Offset Services are designed to be seamlessly integrated into the hardware transaction process, requiring no additional effort from businesses. When ordering eligible devices, customers have the option to choose the CO2 Offset service, which is integrated into the product's serial number. CO2 offset can also be retrospectively applied to devices in the Channel or in the field ensuring that new and existing devices are covered.
This means that CO2 compensation is automatically accounted for, covering the entire lifecycle of the product, including production, shipment, and a typical 5-year usage cycle. By embedding sustainability measures directly into the hardware purchase, Lenovo ensures that businesses can make a significant environmental impact effortlessly.
Unique to Lenovo: Motorola Carbon Offset
Lenovo's distinctive approach to carbon offsetting stands out by its personalised nature, offering a direct and impactful avenue to contribute to environmental restoration. Motorola's CO2 compensation method is intricately tied to real smartphone emissions, encompassing production, shipping, and the device's typical lifecycle. This straightforward and transparent strategy provides a clear path to offsetting carbon emissions.
Lenovo TruScale: Sustainable Innovation
Innovative and sustainable, Lenovo TruScale is a pioneering service delivering an opex-based consumption model. It allows businesses to access and utilise Lenovo's cutting-edge servers, storage, and infrastructure on a pay-as-you-go basis. By optimising resource usage and minimising waste, TruScale embodies Lenovo's commitment to sustainability while empowering businesses with flexible, scalable solutions.
Want to find out more about Lenovo Services?
Contact your dedicated Account Manager today
