Will AI make the skills gap bigger or smaller?

Artificial Intelligence
Author: TD SYNNEX Newsflash Published: 23rd December 2025

There has been concern over a developing IT skills gap for many years, but will AI make it better or worse? And what will that mean to the IT buyers and users and to supplier partners? One recent report suggested that the technology is making younger workers uncertain about the future, and another has blamed AI for triggering the largest tech skills shortage in 15 years.


► AI makes tech workers worried about the future

► Widening skills gap could present opportunities for partners


A report by Randstad Digital found 43% of Gen Z tech workers are worried about what AI might mean for their job security. This is despite 77% also saying that they are excited about the technology and already use it at work. For Millennials, the figures were similar – 41% and 75%, respectively.

Will AI make the skills gap bigger or smaller?

But if people in their twenties and thirties can pick up some AI skills, they may be OK. According to the Digital Leadership Report from Nash Squared and Harvey Nash, a surge in demand for AI skills has created what could be the most severe tech skills shortage for 15 years, with 52% of UK tech leaders finding it hard to fill AI-related roles.

There seems to be no question that having skills in the technology will make it easier for people to find a job. Equally, solutions and services provider partners that have good AI capabilities should find themselves in demand. Being able to provide user training on AI and, further to that, the ability to transfer technical skills to customers, may also be useful.

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