Partners are making use of our dedicated Software Stores to make sure they win licensing renewals business from their customers – to such an extent that we are now on track to achieve 50% of all software renewals being performed on the self-service platforms by the end of the year.
► Automated licence renewals business growing steadily quarter to
► More partners take the opportunity to automate their processes
We have seen steady growth in usage of the nine portals through which software and service renewals can be tracked, quoted for, and ordered – quickly and accurately. Partners who register on the Software Stores have access to advanced information on up-coming renewals and are able to generate customer quotations and process orders automatically. The Software Stores consequently save partners an enormous amount of time as well as helping them maximise renewals.
Michael Holden, business development manager eCommerce at TD SYNNEX, stated: ‘We have put a lot of investment and effort into developing the Software Stores to provide resellers with a simple, efficient way to manage and optimise their renewals business, so it’s gratifying to see partner uptake growing surely and steadily. We are right on target to achieve 50% self-service on renewals and push on further in 2022.
‘The Software Stores are helping partners secure renewals business earlier and more efficiently, and thus support customer retention, helping to keep cashflow moving, and providing added business stability, all of which are vitally important at a time when many reseller businesses are transforming to services- and subscription-led models.’
TD SYNNEX now has nine dedicated Software Stores through which vendor renewals can be managed. These cover Autodesk, Adobe, Broadcom, Cisco, Microsoft, Red Hat, Veeam, Veritas, and VMware. Further stores are in development and will be launched in the coming months.
There is a weekly webinar covering the functionality of both InTouch and the Software Stores. Running every Friday at 11.00am, you can register for the series here.
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