A forrester study of 20,995 ‘purchase influencers’* found that 47% workforces have transitioned to full-time remote working since the covid-19 pandemic hit and 48% are anticipating a permanently higher rate employees.
This means that efficiency savings have become a key focus for many SMBs, providing the right solutions and tools to their teams to ensure that productivity and output is kept high. The impact of changes resulting from the pandemic, are driving SMBs to invest in three key areas:
- Collaboration
- Security
- Hybrid working practices, including managing devices outside of the office
Stay Connected
With the UK PSTN switch off coming in 2025, all businesses will need to find an alternative telephony solution to ensure that their company can keep communicating. Telephony forms an integral part of Microsoft’s cloud services, and businesses are increasingly approaching our partners to ask for help moving over to Microsoft Teams with Phone System. SMBs want a solution that can be seamlessly integrated across all of their business applications, including CRM and ERP systems, and providing a single place to communicate and collaborate.
Why Microsoft?
Microsoft 365 features and functionality have grown exponentially over the last decade to include an extensive range of collaboration tools, security features and solutions to support hybrid working. By moving to Microsoft Teams for all their communication and collaboration needs, customers can reduce device and leasing costs through improved voice communication and collaboration on a single platform, with an average 30% cost saving on telephone bills by moving to SIP.
Learn more
Find out how to start your Product journey with Microsoft Teams Voice by watching our new UC&C video
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