Customer Services

Author: TD SYNNEX Newsflash Published: 17th December 2017

Customer services is open 24 hours a day online, or standard working hours over the phone.

When you have to deal with Customer Services you want it to be as easy and hassle free as possible. We work hard to make sure it is. Most queries can be completed to resolution online via our After Sales Management tool (ASM): process returns, register short-shipments and check warranty information. If you wish to contact us instead, call or email us on the relevant number or email below and you will be able to speak to one of our dedicated customer services executives.

DEPARTMENT TELEPHONE HOURS EMAIL ADDRESS
Proof of Delivery Requests 01256 788 353 09:00–17:30 deliverysupport@techdata.co.uk
Returns 09:00–17:30 returnsuki@tdsynnex.com
Customer Services 01256 788 353 09:00–17:30 customerservices@techdata.co.uk
Feedback and Complaints 09:00–17:30 customercare@tdsynnex.com
New Account Enquiries 01256 864 288 09:00–17:30 customerwelcome@techdata.co.uk

Customer Services

Download Customer Services guide

 

Why Use After Sales Management Online?

  • Available 24/7.
  • Easy to use.
  • Linked to your account.
  • Communication centralised giving full tracking.
  • Warranty details for all products available from us.

To go to "After Sales Management",
click "Returns and Short Shipments"
in the left hand menu.

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