The TD SYNNEX InTouch eCommerce site has been developed over more than 25 years to provide partners with access to all the information and services they need to make it easy to do business and deliver great levels of customer satisfaction.
► Find out how to get the best from InTouch
► Now possible to register direct without going through your admin
► Advanced search filtering is now live
There are multiple tools and processes available on the platform, all of which help you to streamline purchasing from end-to-end, and if you want to know how to make the best use of all those resources, the best way to get right up to speeds, is to attend our weekly InTouch webinar, which takes place at 11.00 am every Friday.
‘There is much more that you can do with InTouch than simply find and order the products you need and the Friday webinar is a great way of getting a quick overview of its wider capabilities’, said Cat Ward, business development executive – eCommerce. ‘New partners find it really useful and even if you use InTouch regularly, it will probably show you something you did not know about.’
New features and capabilities are always being added to InTouch. For example, an enhanced search filtering feature is now live, giving you a clear view of what filters you currently have turned on. Recent changes to order tracking are also worth checking out. Also, where partners already have an admin account, it’s now possible to request a log-in directly without going through the administrator first; they only have to approve the request, which saves a lot of time.
There is also a Q&A session at the end of each webinar session, so you can ask about any feature or capability you are unsure about. ‘Partners often don’t realise how much functionality sits behind InTouch and how much it’s possible to do and that often comes out in the Q&A. For example, in one recent session, a partner wanted to know if it was possible to get a full list of all current promotions to show them to sales teams. You absolutely can do that – and much more on InTouch.’
The InTouch webinar takes place every Friday at 11.00 am.
If you have any questions for the eCommerce team, please make use of the form below to make contact.
