If a customer asked you: ‘What can AI do for my business?’ would you be able to give them an intelligent answer? Not sure? Then the AI education sessions being delivered by the TD SYNNEX ecosystems team could be just what you need. Free courses get you up to speed on having a business conversation with your customer about technologies and solutions, and the challenges associated with their implementation.
► Learn about the real-world benefits of AI and how they can be realised
► Could Multi-modal AI provide the basis for General AI?
Initially developed to provide TD SYNNEX’s own customer-facing sales and technical teams with a grounding in the realities of AI and what it means to customers, it’s now become a well-defined education session that is also being taken out to partner teams. Feedback has been very positive, said Neil Cornish, Ecosystems Business Manager.

‘Everyone is talking about AI based solutions and the rise of generative AI – but how do you bring these and other AI technologies together and put them to good, effective use in organisations? If a customer asks you: “What can AI do for my business and where do I start?” would you be able to answer?’
While ‘narrow’ use cases of AI have been around for some time – such as autonomous vehicles, cancer cell detection and facial recognition, for example, future opportunities will almost certainly be for ‘multi-modal’ deployments, in which several AI models are used in combination to streamline more complex processes and provide a wider range of responses.
But getting there won’t be easy since building and ‘training’ AI systems requires real expertise – not only in developing the algorithms that define an AI model but the subject matter in which it is being trained. There are also ever increasing regulatory and compliance guidelines that need to be considered for different industries, as were heard recently at our Innovation in Healthcare event.
If you’d like to know more about the challenges businesses face when implementing AI and learn how you can talk to customers about the potential benefits it can bring, you should get in touch with the ecosystems team below.
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