Protect your Android for TOUGHBOOK devices in one complete care package, with COMPASS Complete by Panasonic

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Author: TD SYNNEX Newsflash Published: 8th March 2021

Did you know that, on average, 72% of tablets and handhelds in businesses use the Android™ OS? To ensure that your customers can make the most of their TOUGHBOOK Android estate, you need to know each device is covered by enterprise-level support and security.

Allow your customers to fully embrace Android for TOUGHBOOK, by providing them with everything they need to protect their devices in one complete package. COMPASS Complete encompasses comprehensive accidental damage cover, best-in-class repair turnaround times, long-term support, and optional device analytics.

Now your customers can improve overall operational efficiency and mobile productivity by maximising the lifecycle of Android devices with COMPASS Complete.

Typical consumer grade Android devices will only be supported from a hardware and Android OS security perspective for around 2 years. Panasonic TOUGHBOOK offers hardware and Android OS support for 5 years+.

Businesses believe they should be security patching their Android OS on average 4x a year more than they actually do

Features of COMPASS Complete:

  • Comprehensive coverage for accidental breakage. Comprehensive warranty coverage includes:
    1. Manufacturer defects & functional failures
    2. All materials parts and labour
    3. Battery failures (1 year)
  • Two Android security patches per quarter, for up to 3 years after device end of life.
  • 96-hour total turnaround time for repairs
  • Optional TOUGHBOOK Smart Service add-on (with Smart COMPASS Complete)
  • Online self-service and repair portal
  • Multi-lingual helpdesk

Benefits for your customers:

  • Increase ‘stick factor’ with customers Stand out from the competition and keep customers satisfied
  • Boost your margins Add COMPASS Complete to your quotes on device fleets
  • Attract bigger businesses COMPASS Complete is made to meet the needs of enterprise mobile fleets.
Interested in learning more about which products are covered in this scheme? View them on InTouch

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