For many partners, attaching services to infrastructure projects can be easier said than done. While customers often need support with deployment, installation and readiness planning, not every partner has the resources or specialist expertise to deliver those services in-house. That can mean missed opportunities to add value and increase the overall worth of infrastructure projects.
► Services can help increase the value of infrastructure opportunities
► Partners can expand their services offering without investing in additional resources
► Partners can offload project risks to TD SYNNEX’s accredited services team while internal resources remain focused on larger strategic projects
Lenovo's partner-sold, partner-delivered (PSPD) model is designed to help address this challenge. Using predefined service SKUs, partners can easily incorporate services into quotations and customer conversations alongside server and storage opportunities.
Available services include onsite or remote server and storage installation, deployment and infrastructure health checks. Readiness assessments are completed before delivery, helping to minimise delays, failed visits and implementation issues.
Services are sold by the partner but delivered on their behalf by TD SYNNEX's accredited professional services team. TD SYNNEX is the only distributor in the UK and Ireland with fully certified professional services engineers accredited to deliver Lenovo ISG services, proving dedicated expertise across both Lenovo solutions and services. This enables partners to offer more complete service wraparound for infrastructure sales, create additional revenue opportunities and deliver greater value to customers while retaining ownership of customer relationship and avoiding the need for additional technical resources.
In addition to the customer and services benefits, PSPD sales offer great commercial benefits, contributing towards Lenovo 360 rebates, with accelerated professional services rebates available on top. This gives partners another opportunity to increase profitability while expanding the value of their infrastructure propositions.
TD SYNNEX offers the full portfolio of Lenovo solutions and services, helping partners build more comprehensive infrastructure propositions, enhance customer outcomes and grow their business.
