Why HP Care Packs are essential for your PC investment
HP Care Packs are the simplest way for partners to protect customer PC investments while giving end users added peace of mind, reduced downtime, and protection from unexpected repair costs from day one.
When investing in a new PC, performance is only part of the story. Without the right protection in place, unexpected issues can lead to costly repairs, lost productivity, and unnecessary disruption - making protection an increasingly important part of the overall purchase decision.
That’s why adding an HP Care Pack at the point of purchase isn’t just a smart choice - it’s essential. It ensures your customers’ devices are covered, supported, and ready to perform long after they leave the box.
What do HP Care Packs include?
HP Care Packs deliver hassle-free device protection, combining expert support, fast repairs, and flexible coverage that partners can confidently offer to customers.
With an HP Care Pack, customers benefit from:
- Comprehensive repair coverage - No hidden costs; parts and labour are fully included.
- HP-certified expertise - Repairs are carried out by trusted HP technicians using genuine components.
- On-demand technical support - Fast access to expert help via phone or chat.
- Fast pickup and return service - Prepaid, convenient repairs designed to minimise downtime and disruption.
- Flexible protection options - Coverage that supports different needs now and in the future.
What coverage options are available
HP Care Packs give partners the flexibility to match protection to different customer needs, whether enhancing cover during warranty or extending support beyond it.
- In-warranty Care Packs - Upgrade the standard warranty with enhanced support and added service options, ideal for maximising protection from day one.
- Post-warranty Care Packs - Extend coverage beyond the manufacturer warranty and help keep devices protected for longer without unexpected costs.
Why should partners sell HP Care Packs with every PC?
1. Protect your customers’ investment instantly
Don’t leave new PCs exposed. Secure extended coverage from day one and help customers avoid costly surprises later – giving them confidence in their purchase.
2. Keep customers productive
Fast repairs and expert support help reduce downtime and deliver a smoother, more reliable ownership experience.
3. Simplify support
One trusted provider handles everything - no third parties, no unnecessary complexity, and no avoidable delays.
4. Strengthen your overall customer offer
Bundling HP Care Packs with devices adds clear, visible value to the sale - helping customers see the benefit of protection at the point of purchase.
5. Support long-term value
With predictable coverage and ongoing support, partners can help customers manage device lifecycle costs more effectively.
Make HP Care Packs part of every customer PC purchase
The smartest time to protect a customer device is at the point of purchase.
By adding an HP Care Pack upfront, partners can help ensure customer devices are covered from day one - reducing risk, avoiding unexpected costs, and supporting a better long-term ownership experience.
Don’t leave your customers’ devices unprotected. Add an HP Care Pack today and offer reliable support, fast repairs, and long-term peace of mind with every PC sale.
Browse HP Care Packs and make protection a standard part of every customer PC purchase.
